Privacy Policy for Synthesis Syndicate LLC
Last Updated: June 3, 2025
1. Introduction
Synthesis Syndicate LLC ("we," "us," or "our") is a consultancy specializing in marketing and sales services. We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information.
2. Information We Collect
We collect the following types of information:
- Contact Information: Name, email address, phone number, business address.
- Business Information: Company name, industry, number of employees, revenue.
- Marketing Data: Target audience, marketing strategies, budgets, campaign performance data.
- Financial Information: Payment details, billing address, bank account information (collected via Stripe).
- Communication Data: Emails, meeting notes, call recordings.
- Website Data:
- Cookies: We use limited cookies for website functionality.
- IP Addresses, Location Data, and Device Information: May be collected by Cloudflare (see section 5).
- Contact Form Data: Name, email address, and any other information you provide through our contact forms.
- Newsletter Sign-up Data: Email address.
3. How We Collect Information
We collect information:
- Directly from clients: Through contracts, questionnaires, email communication, and other interactions.
- Through our website: Via contact forms, newsletter sign-ups, and cookies (subject to your consent where required).
- Indirectly through Cloudflare: Cloudflare may collect IP addresses, location data, and device information as part of its proxy and caching services. You can review Cloudflare's privacy policy for more details: [Link to Cloudflare's Privacy Policy].
4. How We Use Information
We use the information we collect for the following purposes:
- To provide marketing and sales consulting services to our clients.
- To communicate with clients regarding project updates, inquiries, and scheduling meetings.
- To process payments for our services.
- To improve our website and services.
- To send marketing emails and newsletters (with your consent where required).
- To personalize user experience on our website.
- To comply with legal obligations.
- For internal business purposes, such as data analysis and auditing.
5. How We Share Information
We share information with the following third parties:
- Cloudflare: For DNS and proxy services. Cloudflare may collect IP addresses, location data, and device information.
- DigitalOcean and AWS: For website and application hosting.
- AWS SES: For sending email communications.
- Groove CRM: For managing newsletters and sales funnels.
- Stripe: To process payments.
- Legal Authorities: If required by law.
- In the event of a business transfer: If Synthesis Syndicate LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Sister Companies: We may share data with one of our sister companies to deliver a service requested by the client.
- Affiliate Marketing: We work as affiliate marketers but we do not share information provided by the user to the affiliate.
We do not sell your personal information to third parties.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption of data in transit and at rest.
- Access controls to restrict access to data to authorized personnel.
- Ongoing training for employees on data security best practices.
- Physical security measures to protect our systems.
- Data minimization practices to only collect and retain necessary data.
We are working to implement a formal data retention policy and incident response plan.
7. Your Rights
You have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of your personal data.
- Right to Rectification: You have the right to correct inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You have the right to have your personal data deleted.
- Right to Data Portability: You have the right to receive your personal data in a portable format.
To exercise these rights, please contact us at privacy@synthesissyndicate.com. Please note that exercising certain rights (such as erasure) may impact our ability to provide you with services. While other rights are available, exercising them may interfere with the delivery of service.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with a "last updated" date. We will review this policy quarterly to ensure its accuracy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Synthesis Syndicate LLC